Documents required

• Submit correctly filled claim form with below documents
• Obtain FIR and NTC(Non-traceable certificate) for the insured property got stolen.
• Courier or carrier receipt having records of goods being carried.
• If explosive items are being transported then a copy of license is important.
• For emergency storage reason and place of storage and the bill of storage should be presented.
• If there is a case of transhipment due to repair of vehicle, then report from repairer stating reason for repair
• In case of pilferage/theft/shortage of goods a receipt log of items from where it is dispatched mentioning about the goods condition & nature and received log of items which got delivered.
• Filling and loading bill in case of liquid cargos like(petroleum products/liquor/chemicals for drugs or other industry reforms).
• Photos of cargo in case of damage to carrier and container used for storage and transport.
• Meteorological report for any damage due to natural calamities like flood , cyclone etc.
• In case the carrier has loaded cargos for other customers , then pre-assurance should be taken if it has explosive items being transported.

FAQ’S

What are the reasons of rejecting claims?

What to do if claim is rejected for no-reason?